Top Gun Program Support Specialist
Full-Time 
Waco, TX Job Summary
The Top Gun Program Support Specialist plays a critical role in supporting the Program Director to ensure the smooth execution and success of the Top Gun Program. This position is responsible for managing program logistics, maintaining accurate candidate records, ensuring timely communication, and coordinating with Operating Directors (ODs) and candidates during field training. The Specialist serves as the central hub for deadlines, travel, surveys, and data tracking, while also assisting with outreach, branding, and special projects.
Benefits
Compensation
Competitive starting salary that corresponds to the applicant’s experience and this role’s needs
Career Development & Support
Receive initial corporate training & ongoing corporate support while you develop professionally
Benefits
Receive Health, Dental, and Vision insurance on top of a competitive starting salary
Perks
Enjoy an allocated phone stipend and Unlimited PTO to recharge as needed
Meaningful Impact
Experience fulfillment by serving those that directly impact our elderly population & their families
Responsibilities and Duties
- Program Logistics & Administration
- Track and manage all trainee deadlines, ensuring timely completion of assignments, surveys, and program requirements.
- Coordinate candidate travel arrangements, including flights, hotels, and rental cars.
- Oversee laptop ordering, set-up coordination, and distribution for incoming trainees.
- Draft and send transition emails for program milestones (onboarding, field training, graduation, etc.).
- Candidate & OD Communication
- Act as the liaison between Operating Directors and Top Gun candidates while in field training.
- Ensure candidates receive consistent program updates, resources, and reminders.
- Provide proactive communication to keep all parties aligned and informed.
- Data & Metrics Tracking
- Maintain accurate and up-to-date candidate tracking sheets, including deadlines, performance, and completion status.
- Compile and analyze program metrics to support reporting and continuous improvement.
- Ensure survey data is collected, stored, and reported accurately.
- Program Outreach & Branding
- Assist with Top Gun program brand promotion, including internal communications and external awareness campaigns.
- Support in developing creative outreach strategies to highlight program success stories.
- Special Projects & Support
- Partner with the Program Director on special initiatives, program enhancements, and process improvements.
- Provide administrative and operational support as needed to ensure program excellence.
Qualifications and Skills
- Strong organizational and project management skills with proven attention to detail.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite, Google Workspace, or similar productivity tools.
- Comfortable managing multiple deadlines in a fast-paced environment.
- Collaborative team player with the ability to work independently.
- Prior experience in program coordination, training support, or operations preferred.
Desired Attributes
- Motivated
- Hard Working
- Professional & Personable
- Engaging
- Fast Learner
- Detail Orientated
I can’t thank you guys enough for all the care and support the company have provided for me and my family in the past few months. Keep up the good work!Henrick R | Client in East Nashville, TN Google
The office staff is always pleasant and easy to work with. They try and be accommodating to their employees as much as they can.Andrea R. | Employee in Katy, TX Yelp
Amazing organization to work for!! Love the team I work for and they make you feel so appreciated.Susan Z. | Employee in Wausau, WI Google
“I recently got hired at Cornerstone – they are amazing and so are the clients!”Ashley B. | Employee in Youngstown, OH Google
“The Cornerstone team’s kindness, compassion, and focus on meeting the needs of every individual under their care is truly warming.”Zylessia P. | Employee in West Nashville, TN Google
“I’m a certified caregiver with Cornerstone Caregiving and really love what I do. I don’t like to call it a job because it’s so much more than that!”Paula K. | Employee in West Nashville, TN Google
“I consider Cornerstone Caregiving a home away from home. A safe professional environment to work, share and learn.”Nicole B. | Employee in West Charlotte, NC Google
“Blessed and grateful to be a part of the Cornerstone family and to provide exceptional care for our clients.”Rebecca A. | Employee in Victoria, TX Google
“Cornerstone makes you feel so welcome – they care about their employees and their clients!”Dawn K. | Employee in Toledo, OH Google
“Cornerstone treats their employees great and I love being a caregiver – it’s very rewarding.”Melissa S. | Employee in Springfield, MO Google
“I have been an employee here for awhile and I have only great things to say! They are always willing to do what is best for their employees and patients.”Priscilla H. | Employee in South San Antonio, TX Google
“I am proud to be able to hire our caregivers and watch them provide excellent care to each client day in and day out.”Samantha C. | Employee in Searcy, AR Google
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Take the next step in your career path at Cornerstone Caregiving. Join our team of caring professionals who are making life brighter for seniors.