Systems Administrator
Full-Time Job Summary
The Systems Administrator is responsible for maintaining the reliability, functionality, and day-to-day support of the company’s technology stack. This role owns internal help desk support, resolves system issues, and ensures employees can operate successfully across all platforms. In addition, the Systems Administrator develops clear SOPs to standardize processes and manages offshore resources responsible for executing system changes. This role is critical to keeping systems running smoothly, scalable, and aligned with business needs.
Benefits
Compensation
Competitive starting salary that corresponds to the applicant’s experience and this role’s needs
Career Development & Support
Receive initial corporate training & ongoing corporate support while you develop professionally
Benefits
Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary
Perks
Enjoy an allocated phone stipend and Unlimited PTO to recharge as needed
Meaningful Impact
Experience fulfillment by serving those that directly impact our elderly population & their families
Responsibilities and Duties
- Serve as the primary point of contact for internal system support across the organization.
- Troubleshoot and resolve issues across all core platforms in a timely manner.
- Maintain documentation of common issues and resolutions.
- Coordinate and implement system updates, enhancements, and configuration changes.
- Manage and oversee offshore team members responsible for executing system changes and updates.
- Create, maintain, and continuously improve standard operating procedures (SOPs) for system use and support.
Education & Certifications:
- High school diploma or equivalent degree
- Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting
- Valid drivers license
- Valid state required proof of auto insurance.
Preferred Skills
- Strong troubleshooting and problem-solving skills across multiple software platforms.
- Experience managing or coordinating offshore or remote teams preferred.
- Ability to create clear, structured documentation and SOPs.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent communication skills, with the ability to translate technical issues into simple terms.
- Experience with SaaS platforms, user management, and system integrations preferred.
- Ability to work independently in a fast-paced environment.
I can’t thank you guys enough for all the care and support the company have provided for me and my family in the past few months. Keep up the good work!Henrick R | Client in East Nashville, TN Google
The office staff is always pleasant and easy to work with. They try and be accommodating to their employees as much as they can.Andrea R. | Employee in Katy, TX Yelp
Amazing organization to work for!! Love the team I work for and they make you feel so appreciated.Susan Z. | Employee in Wausau, WI Google
“I recently got hired at Cornerstone – they are amazing and so are the clients!”Ashley B. | Employee in Youngstown, OH Google
“The Cornerstone team’s kindness, compassion, and focus on meeting the needs of every individual under their care is truly warming.”Zylessia P. | Employee in West Nashville, TN Google
“I’m a certified caregiver with Cornerstone Caregiving and really love what I do. I don’t like to call it a job because it’s so much more than that!”Paula K. | Employee in West Nashville, TN Google
“I consider Cornerstone Caregiving a home away from home. A safe professional environment to work, share and learn.”Nicole B. | Employee in West Charlotte, NC Google
“Blessed and grateful to be a part of the Cornerstone family and to provide exceptional care for our clients.”Rebecca A. | Employee in Victoria, TX Google
“Cornerstone makes you feel so welcome – they care about their employees and their clients!”Dawn K. | Employee in Toledo, OH Google
“Cornerstone treats their employees great and I love being a caregiver – it’s very rewarding.”Melissa S. | Employee in Springfield, MO Google
“I have been an employee here for awhile and I have only great things to say! They are always willing to do what is best for their employees and patients.”Priscilla H. | Employee in South San Antonio, TX Google
“I am proud to be able to hire our caregivers and watch them provide excellent care to each client day in and day out.”Samantha C. | Employee in Searcy, AR Google
Come change a life...
Take the next step in your career path at Cornerstone Caregiving. Join our team of caring professionals who are making life brighter for seniors.